Care Quality Officer
Job Description
Role Overview
Call in Homecare are currently recruiting a Quality Officer for our Perth and Dundee Service. This role will be partially based in Perth, with a requirement to travel to our office base in Dundee. The successful applicant will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes for colleagues, staff, and service users.
There is an on call requirement for this post, which attracts additional payments to your basic salary.
What We Can Offer You
- Permanent, full time contract
- Highly competitive salary + on call wage
- Weekly pay
- Pension and mileage allowance (40p/mile)
- Paid annual leave
- Fast tracked job offer system
- Job security
- Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited)
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Opportunities for personal and professional growth and development
- A supportive and welcoming working environment
- Access to extensive well being services and fitness programmes.
- Free uniform & PPE
- In store discounts with a Blue Light card offering up to 60% off high street names
- And other benefits
Qualifications
- Good geographical knowledge of Perth and Dundee.
- Experience in domiciliary care will be essential.
- Experience with supervising and supporting teams and individuals to bring out the best in them.
- A valid driving license and own transport is required – with business insurance
- SVQ Level 3 in Health and Social Care or a willingness to pursue this.
Responsibilities and Duties
- Client assessments, outcome based care planning and reviewing.
- Support and supervision to individual staff and staff teams.
- Liaising with other health and social care professionals.
- Participating in the branch’s out of hours on call system (enhanced payment).
- Improving the quality of service to service users and staff.
