Business Analyst

Job Description

Business Analyst

Join our elite team of problem-solvers

Isle of Man or Glasgow

Our Business Analysts thrive on solving complex problems for our clients. The ideal candidate will enjoy leveraging their creativity, technical expertise and business instincts to help deliver world-class software solutions.

Using the latest industry tools and techniques, you’ll be helping build and transform digital products and services, increasing productivity for a portfolio of high profile national and international clients in a range of sectors.

In this role, you will collaborate with our clients and act as a vital link between our developers, testers, UX designers, and project managers. You’ll be part of a cross-functional team that prioritises knowledge sharing and continuous improvement.

If this sounds like you, then you could be just the person we’re looking for.

Where you fit in

You will :

• Work closely with our clients to identify and refine requirements, for new solutions and enhancements to business-critical software and websites
• Assist in the design of innovative solutions and enhancements in conjunction with developers, UX Designers and the wider project team
• Create and share requirements, diagrams, wireframes, and support UX
• Plan and steer effective meetings, workshops and training sessions
• Be comfortable working with vague client ideas and requirements and turn this into a forward-thinking solution
• Be passionate about using AI to enhance the analysis processes and outputs
• Be responsible for establishing long-term professional relationships with clients and colleagues and contribute to commercial planning and estimating

What we’d like you to bring

• Excellent communication, problem-solving and organisational skills, with strong attention to detail
• A focus on providing first-class service to customers and colleagues
• 3+ years’ experience as a Business Analyst or Product Manager working in IT or related field, ideally in a customer facing software environment
• Familiar with software development lifecycles and methodologies such as Agile and waterfall
• An ability to work with multiple clients and work on simultaneous workstreams, concurrently
• A passion for learning and technical skills advancement
• BCS Foundation Certificate in Business Analysis or equivalent would be advantageous

If your experience or skillset looks a little different from this, but you think you can bring value to the role – we’d still love to learn more about you!

What’s in it for you?

• Competitive salaries
• Core benefits : Pension, Private Healthcare, Life Insurance
• 25 days Holiday & Bank Holidays
• Buy and sell Holiday scheme
• Company Bonus Scheme
• Laptop and subsidised home internet
• Financial support and dedicated time for training and personal development
• Employer supported volunteering for causes of your choice of 2 days per year
• Relaxed and flexible working environment with options for both home working and office locations
• Subsidised and active Social Club