Bureau Manager: Lead FX & Customer Experience

Job Description

Tesco Travel Money Falkirk is seeking a Bureau Manager to lead a busy bureau, oversee a team, and deliver excellent customer service in foreign exchange. The role requires a proactive leader who can drive revenue, maintain compliance, and coach staff for continuous improvement.

You will work in a fast-paced retail environment, manage performance against KPIs, and engage with customers to ensure accurate transactions and high satisfaction.