Branch Customer Experience Pro – Digital Banking & Fraud

Job Description

HSBC is seeking a Customer Service Consultant to provide an outstanding service, educating customers to use our digital platforms and offering choices for how they bank. You will actively raise fraud awareness and support those in potentially vulnerable situations to ensure financial inclusion for all.

As part of the Branch Customer Service Team you’ll be the first point of contact for customers, take ownership of their needs and deliver an exceptional experience, while guiding them through HSBC