Box Office Assistant

Job Description

Contract Type: Temporary
Grade: FC03
Salary: £25,604.23 – £26,786.83 per annum, pro rate (£13.64 – £14.27 per hour)
Hours: 15 hours per week
Location: Rothes Halls
Job Reference: ON000612

The Role

We have an exciting opportunity for a Box Office Assistant to join our team at Rothes Halls on a fixed term basis. You’ll provide a friendly, efficient and effective first point of contact for OnFife customers and visitors. As part of the box office team, you’ll undertake duties including ticketing, cash handling, room and event enquiries, bookings administration and provide customer service information. You’ll help with the delivery of OnFife services and contribute to the ongoing development of OnFife.

About You

• Experience of working in a busy customer service environment and working with the public.
• Previous experience of cash handling and reconciliation procedures is essential.
• Previous box office or reception experience and delivering a high level of customer service is desirable.
• Goal of putting the customer first and having a can do attitude.
• Ability to work independently and as part of a team.

Benefits

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

Application Deadline

The closing date for applications is 12pm on 7 May 2026.

OnFife is an equal opportunities employer. We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.