Audio Typist/Administrative Assistant – Theatres Anaesthetics and Critical Care B2

Job Description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The successful candidate will provide comprehensive administrative support to the Senior Charge Nurse teams within Critical Care and Theatres. The role involves a variety of administrative duties, including audio typing and preparing patient clinical correspondence and medical letters on behalf of doctors, ensuring documentation is accurate, professional, and produced within required timescales.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

Permanent, Part-time – 20.40 hours per week

Shift pattern – Monday to Friday

Base location – North Sector based, Glasgow Royal Infirmary

Key responsibilities:

• Provide administrative support to Senior Charge Nurse teams.
• Carry out a range of day-to-day administrative duties.
• Audio type clinical correspondence and medical letters.
• Prepare patient-related documentation on behalf of medical staff.
• Ensure all documentation is accurate, professional, and completed within required timescales.
• Support the smooth and efficient running of the service.

Knowledge, training, qualifications and/or experience required to do the job:

• Strong organisational skills.
• Excellent communication skills.
• Proven administrative skills and experience.
• Ability to work effectively in a varied and busy healthcare environment.
• Attention to detail and ability to produce accurate documentation.

Desirable criteria

• Audiotyping
• SSTS – Payroll Management System
• All Microsoft Office 365 applications – including Word, Excel, PowerPoint, Microsoft Teams/ SharePoint and MS Outlook (e-mail)
• Experience using Printers/Scanners
• Electronic Patient Information Systems e.g. Clinical Portal, TrakCare, Carevue
• HR Portal
• File Management – Personnel Files/Electronic Filing

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Elizabeth MacKay, Service Support Manager –

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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