Assistant Manager The Spiritualist Glasgow Glasgow up to 32,000
Job Description
Assistant Manager Duties
- Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.
- Supporting Daily Operations – Assist the Manager in overseeing day-to-day running of the business, ensuring smooth and efficient operations.
- Team Supervision & Development – Support in training and managing staff, fostering a positive and high-performing work environment.
- Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.
- Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times.
Required Skills
- Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.
- Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.
- Problem-Solving & Decision-Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.
- Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.
- Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction.
Benefits
On top of pay – also included are our wider benefits:
- Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues.
- Employee Assistant Programme.
- Extra annual leave days gathered through service.
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
