Assistant Cluster Supervisor NEF

Job Description

Job Details

Community Use works hard to ensure most of the halls, community centres and schools in Fife are available for learning, leisure, life and cultural events. The team delivers a programme of inclusive pursuits including physical activity and sport, performing arts, arts & crafts, cookery, modern languages and vocational training.

Responsibilities

• Assist the Cluster Supervisor with day to day operations within a portfolio of Community Use facilities across North East Fife.
• Help manage and supervise a team of caretakers/cleaners to maintain buildings that are clean, operational and compliant with Health & Safety regulations.
• Order supplies, conduct stock control and ensure safe storage of materials.
• Transport equipment, furniture and supplies between facilities using service vehicles.
• Perform vehicle checks, report defects, arrange repairs and complete associated paperwork.
• Engage with customers and user groups to ensure a positive service experience.
• Contribute to the achievement of key priorities and milestones set out in the Service Improvement Plan, Community Use Plan and other strategy documents.
• Work Monday to Friday 09:00 – 13:00, with potential evenings or weekends and enhanced payment for work after 8pm and/or weekend work.
• Act as a contact for emergencies at Community Use facilities and travel within the area as required.

Qualifications and Experience

• Good understanding of Health & Safety regulation and customer service principles.
• Knowledge of fire safety regulations, risk assessments and building compliance requirements is desirable.
• Driving licence (CDR).
• Prior management experience or qualifications is an advantage.
• Proficiency with IT applications such as SharePoint, Outlook, Word, Excel and Forms.
• May be required to obtain a Protection of Vulnerable Groups (PVG) Scheme Membership or Disclosure Check.

Key Skills

• Assertive, confident and level headed when dealing with people at all levels.
• Ability to work to deadlines and under pressure in a sometimes challenging environment.
• Flexible and able to work on own initiative.
• Excellent team working skills.
• Methodical and well organised.
• Good communication skills and a customer focused approach.
• Strong problem solving skills to find effective solutions.

Benefits

Employees have access to a benefits package that offers discounts on a wide range of products and services.

Travel expenses are paid for any travel over and above your initial travel to and from your initial base of work.

Enhanced payment (+0.33%) for work after 8pm or on weekends.

Contact

For further information please contact Louise Ness, .