Job Description
Assistant Branch Manager
Location: Scottish Borders
Job Type: Full-time, Permanent (44 hours per week)
Overview:
Simon Acres Recruitement are seeking an Assistant Branch Manager to support the Branch Manager in the daily operations and management of a successful and well established plumbers merchant.
The ideal candidate will have strong leadership skills and a background in sales and customer service.
Key Responsibilities:
- Assist the Branch Manager in overseeing daily operations and act as the Branch Manager in their absence.
- Ensure the branch meets its sales targets and delivers excellent customer service.
- Supervise and motivate a team of sales and warehouse staff.
- Provide training and development to team members.
- Handle customer inquiries and resolve issues promptly.
- Build and maintain strong relationships with key customers and suppliers.
- Support the implementation of sales strategies and marketing initiatives.
- Analyse sales data to identify opportunities for growth.
- Assist in developing promotional materials and campaigns.
- Ensure the branch is well-organised and fully stocked.
- Oversee inventory management and stock control.
- Implement and maintain health and safety standards.
Requirements:
- Previous experience in a supervisory, team leader, assistant management or branch management role within a Plumbers Merchant or similar.
- Strong leadership and team-building skills.
- Excellent communication and customer service abilities.
- Proven track record in sales and achieving targets.
- Good organisational and problem-solving skills.
- Proficiency with sales and a proactive attitude.
Benefits:
- Competitive and negotiable salary.
- Progressional opportunities.
- Generous bonus.
- Excellent staff retention and staff satisfaction.
- Pension Scheme.
Simon Acres Group are acting as the employment agency.
