Adminstrator/Planning Co-ordinator

Job Description

Allstaff Office Division are delighted to bring to the market the role of temporary Adminstrator/Planning Co-ordinator based Johnstone, Renfrewshire.

Hours: 34.5 hours per week. Monday to Thursday: 8.30am – 5.00pm. Friday: 8.30am – 1.00pm.

About the Company

Our client, based in Johnstone, Renfrewshire, is looking for a Customer Service & Planning Co-ordinator to join their busy team on a temporary basis for an initial period of 4-12 weeks. This is an excellent opportunity for someone who enjoys speaking with customers, processing orders and working in a fast paced office environment. Full training will be provided, making it ideal for someone who is quick to learn, organised and keen to get started.

Key Responsibilities

• Handling customer enquiries by telephone and email.
• Processing customer orders accurately and efficiently.
• Building strong customer relationships and providing order updates.
• Resolving customer queries in a professional and timely manner.
• Liaising with production and other departments to meet customer requirements.
• Supporting production planning and scheduling activities.
• Updating planning and customer systems.
• Maintaining accurate records and carrying out general administrative duties.

Qualifications

• Previous experience in a customer service or office based role.
• Excellent communication and organisational skills.
• Confident using Microsoft Office and learning new systems.
• Positive, proactive and able to work on your own initiative.
• A quick learner who enjoys working in a fast paced environment.
• Strong attention to detail and the ability to manage multiple priorities.

Preferred Experience (Not Essential)

• Previous customer service experience.
• Previous order processing experience.
• Experience within a manufacturing environment.
• Experience of production planning or scheduling.

Compensation & Benefits

• Temporary assignment for 4-12 weeks.
• 34.5 hour working week with an early finish every Friday.
• Competitive hourly rate: £13.94 per hour to £16.72 per hour, depending on experience.
• Immediate start available.
• Friendly and supportive working environment.