Administrator / Claims Advisor
Job Description
Job Opportunity: Administrator / Claims Advisor
Location: Glasgow
Salary: £25,000 per annum
Hours: Monday to Friday, 9:00 AM – 5:00 PM
Why Join Us?
We offer a supportive and rewarding work environment with a range of benefits, including:
- Performance-related bonus scheme
- Death in Service
- Private medical insurance
- Workplace pension
- Access to wellbeing support
- Online discounts via employee portal
- Insurance qualification support programme
- Friendly and collaborative team culture
About the Role
We are keen to find a great addition to the team within our client’s well-established insurance firm. With over 30 years of success across the UK the journey continues! We’re looking for a motivated Claims Advisor / Administrator to join their Glasgow office.
This role is ideal for someone with experience in motor claims, who enjoys helping customers and managing the end-to-end claims process.
Key Responsibilities
- Handle incoming claims and guide clients through the process
- Coordinate vehicle repairs and liaise with insurers, body shops, and solicitors
- Provide clear and timely updates to customers
- Maintain accurate records and documentation
- Arrange replacement vehicles when needed
- Work closely with repair teams to ensure customer satisfaction
What We’re Looking For
- A warm, professional telephone manner
- Well-developed listening and communication skills
- Ability to manage sensitive conversations with empathy
- Organised and able to prioritise tasks effectively
- Confident using IT systems and learning new processes
- Team-oriented with a proactive attitude
- Previous experience in insurance or claims handling
- Target-driven and eager to succeed
Ready to Apply?
This is a fantastic opportunity to join a growing team in a respected company. Interviews are being scheduled immediately, so don’t miss your chance to be part of something great!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
