Administrative Assistant

June 2, 2024

Job Description

Administrator, Administrative Support, Admin, Office Support, Customer Service

Your new company

Located in Dalkeith, this public sector organisation is looking to recruit an experienced Administrator to join their recycling and greenspace team. An entirely new role has been created to streamline and improve the customer service function within the team.
Your new role

Working within an established team, as a key member, you’ll be trusted with the following responsibilities:

  • Main point of contact for customer enquiries, complaint handling and providing customer feedback.
  • General administration duties working with their systems, Granicus and JADU
  • Speaking to members of the public over the phone.
  • Managing different spreadsheets and reporting information.
  • What you’ll need to succeed

    A successful candidate will have:

  • Previous administration experience.
  • Confident navigating online systems.
  • Self-starter who can apply their previous knowledge and expertise.
  • Confident working with people.
  • What you’ll get in return

    In return for your dedication and hard work, you’ll be rewarded with:

  • Competitive hourly rate.
  • Opportunity to work for a leading public sector employer.
  • Up to 6-months contract with the possibility of extension.
  • What you need to do now

    If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
    If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.