Acquisition Commercial Manager

Job Description

Acquisition Commercial Manager – Cards and Loans

Job Purpose: To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.

Key Accountability and Responsibilities

• Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage.
• Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market.
• Development, implementation and management of innovative financial solutions, services and products aligned to the bank’s objectives and tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services.
• Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments.
• Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.
• Development and implementation of sales strategies, including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements.
• Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment.
• Funnel and journey optimisation to deliver service and commercial performance.

Expectations and Leadership Behaviour

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Collaborate closely with other functions/business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
• Set objectives and coach employees in pursuit of those objectives; appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others.
• For an individual contributor, lead collaborative assignments and guide team members through structured assignments, identify need for inclusion of other areas of specialisation, identify new directions for assignments and projects, combining cross functional methodologies or practices to meet outcomes.
• Consult on complex issues; provide advice to People Leaders to support resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Engage in complex analysis of data from multiple sources, internal and external, to solve problems creatively and effectively.
• Communicate complex information, including sensitive information or information difficult to communicate due to content or audience.
• Influence or convince stakeholders to achieve outcomes.
• Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship; and the Barclays Mindset – to Empower, Challenge and Drive.

Key Responsibilities for Acquisition Commercial Manager – Cards and Loans

• Responsible for developing the financial plan and executing strategies to deliver against it by influencing key commercial drivers.
• Lead channel performance optimisation, manage strategic partnerships, enhance customer acquisition strategies, and continuously improve digital journeys.
• Own the end to end trading plan, developing and refining trading strategies to ensure alignment across products, customer segments, and channels, while delivering great commercial performance and assessing customer impact metrics.

Required Skills and Experience

• Great commercial and financial acumen, with the ability to translate strategy into sustainable financial performance.
• Strategic thinking, with a proven ability to develop, assess, and adapt acquisition strategies in a dynamic environment.
• Customer centric mindset, embedding customer outcomes and experience considerations into commercial decision making.
• Leadership and people management skills, with experience influencing, motivating, and developing others.
• Sound understanding of policy and regulation, with the ability to operate compliantly within a regulated financial services environment.
• Excellent influencing and stakeholder management capabilities, enabling effective collaboration across senior internal and external stakeholders.
• Highly developed analytical and problem solving skills, using insight and data to drive performance and decision making.
• Great execution and delivery focus, with a proven ability of driving activities from strategy through to measurable results.
• Market and regulatory awareness, staying informed of industry trends, competitive dynamics, and regulatory developments impacting acquisition.
• Experience in financial services or a regulated environment, with an understanding of regulatory expectations and governance requirements.
• Additional competencies may include risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job specific technical skills.

Location

This role can be based in either Edinburgh or Glasgow.