Account Manager

November 28, 2024
£35000 - £35000
Urgent

Job Description

Based: West Lothian (Hybrid)

Escape Recruitment Services Commercial Division are currently recruiting for a technical distribution organisation based in the West Lothian area.

We have an excellent opportunity for an Account Manager to join their Sales team on a permanent basis. This will be a site-based sales role with the opportunity to work hybrid. You will provide account management responsibilities for a portfolio of key customers, you will provide product information, availability and pricing whilst building strong relationships in order to identify sales opportunities and increase customer spend.

Responsibilities Include

  • Build and maintain relationships with customers, gaining a clear understanding of their business needs and future forecasting
  • Work closely with internal Stakeholders to understand business sales strategy and identify opportunities to grow customer accounts
  • Provide technical product specification, availability and pricing
  • Manage and follow up on sales quotations
  • Provide exceptional levels of customer service
  • Liaise and negotiate with internal teams including distribution, quality, procurement, logistics etc
  • Drive regular customer review meetings
  • Point of contact for customers throughout lifecycle of sales process right through to delivery
  • Achieve sales KPI’s and revenue targets
  • Identify opportunities for new business development including scoping out markets and contacting new customers
  • Monitor competition activities and pricing to support business commercial decisions and strategy

Person Required

  • Experience of working in a similar account management &/or sales role which should include account planning and development
  • Able to demonstrate past sales success and achieving targets
  • Exceptional communication skills with the ability to build relationships remotely over the phone and face to face with customers and internal teams
  • Ability to take ownership of tasks and use initiative, with a flexible approach to support in a team environment
  • Confident, resilient and able to work in a fast-paced environment
  • Confident IT skills including MS Office, CRM, ERP systems

Location