Account Manager
Job Description
Account Manager
Our client are a specialist Publisher in the shipping industry are looking to add a Sales & Customer Account Executive on a full time permanent basis. We are looking for a candidate with a passion for building strong client relationships and driving sales within a busy team.
Responsibilities:
Handling inbound calls from customers, providing sales information and customer support
Dealing with customer queries, quotes and pro formas quickly and efficiently on a daily basis
Processing sales orders using industry software
Reporting the end of day sales figures
Dealing with daily invoicing and credits
Processing returns
Ordering third party publications
Ensuring the shipment of subscription products on a bimonthly / 6 monthly basis
Contacting external customers regarding new publications and updates
Assisting with Corporate Sales tasks
Maintaining regular contact with resellers
Updating database
Covering the Reception desk when required
General office administration
Any other activities that the company requires
Person Spec (Skills/Knowledge and Experience required)
Must have 3 – 5 years of sales/Account management experience
Strong IT skills and adaptability to working with the relevant software and business management packages
Excellent communication and customer service skills
Confident telephone manner
Collaborative – works closely with management and staff across the business
The ability to work effectively in a team as well as being a self-starter
To be able to communicate at all levels and in a knowledge-led manner
To be dynamic and energetic in approach
Capable of working to tight deadlines
Be flexible, hard-working and keen to learn
Good time management skills
Possess excellent attention to detail
Knowledge of MS Word and Excel
Salary, Conditions, Benefits
Salary 30,000
Full time hours: 37.5 per week – Monday to Friday – Start time between 8am – 10am Flexible
After 3 month probation period trialling 4 day working week meaning you will only need to work 30 hours per week however be paid for 37.5
Company wellbeing plan and pension
Discounted or free food
Free flu jabs
On-site parking
Sick pay
Wellness programme
Winter Tyre scheme
Excellent Holiday scheme
If you are interested please apply with your most up to date CV.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
