Account Management Professional

Job Description

Req ID: 59559Job Function: Sales and CommercialPosting Start Date: 16/06/2026Posting End Date:Division: UK BusinessJob Location: GBR Glasgow – Alexndr Bain HseAdvertised Salary: Competitive.buttontextf3c3 a border: 1px solid transparent; .buttontextf3c3 a: focus border: 1px dashed !important; outline: none !important; Location: GlasgowAbout the roleThis is a desk based sales role focused on managing and growing a portfolio of mid market customers (typically 50-249 employees). You’ll own a defined account base of around 100 business customers , building strong relationships, identifying opportunities, and proactively selling BT solutions that help customers grow and operate more effectively.This is a hands on, phone led sales role where success comes from strong engagement, consistent activity, and ownership of your pipeline and targets. You’ll work with customers end to end – from relationship building and active selling through to renewal, upsell, and ongoing account management.Mid Market sits at a strategic sweet spot – large enough to sell meaningful, complex solutions, but agile enough to avoid enterprise level bureaucracy. You’ll have direct access to decision makers , faster sales cycles, and the opportunity to see real impact from the relationships you build.You’ll be trusted to run your own accounts, supported by strong, visible leadership , regular coaching, and a team culture that values performance, resilience, and collaboration.What you’ll be doingManaging a portfolio of approximately 100 mid market business accounts , acting as the main point of contactProactively selling over the phone , identifying upsell and cross sell opportunities within existing accountsBuilding trusted relationships with decision makers, often MDs or senior leadersOwning your forecast and performance, working to weekly and monthly sales targetsManaging your own CRM, pipeline, and time , with autonomy to run your account base effectivelyWorking closely with internal teams (billing, back office, specialists) to deliver for customersNavigating internal processes to ensure deals progress smoothly and customers have a positive experienceEssential Skills / ExperienceDesk based / inside sales experience with an account management backgroundExperience working to sales targets and forecastsOrganisational and administrative skillsComfortable managing CRM systems and internal processesAble to work autonomously , prioritising effectively and managing time wellResilient and comfortable navigating complexityDesirable Skills / ExperienceExperience selling into SMB or Mid Market customersTelecoms, connectivity, or technology sales exposureExperience managing customer relationships across the full lifecycleOur PackageTailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:50% on target bonusAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme – 5% from you and 10% from usHoliday purchase schemeWith over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society unify div.unify-button-container .unify-apply-now: focus, .unify div.unify-button-container .unify-apply-.unify div.unify-button-container .unify-apply-now: focus, .unify div.unify-button-container .unify-apply-Start applying with LinkedIn.buttontexte6be8fb3cc2fb349 a border: 1px solid transparent; .buttontexte6be8fb3cc2fb349 a: focus border: 1px dashed !important; outline: none !important; .buttontexte609b96dc5d4f292 a border: 1px solid transparent; .buttontexte609b96dc5d4f292 a: focus border: 1px dashed !important; outline: none !important; .buttontextd76a55e30668a8c9 a border: 1px solid transparent; .buttontextd76a55e30668a8c9 a: focus border: 1px dashed !important; outline: none !important;