252267 Pharmacy Support Worker Higher Level

Job Description

Overview

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.

We are seeking a Pharmacy Support Worker – Higher Level to join the Oncology Homecare team and ECC Pharmacy at the Western General Hospital. This is a Band 3, 1.0 WTE (36 hours), permanent role with salary range £29,103 – £31,409 (including weekend and public holiday commitment).

Responsibilities

• Maintaining accurate documentation and homecare medication records to ensure the safe and efficient supply of medicines from homecare providers.
• Communicating effectively with the homecare team and homecare providers to resolve patient queries.
• Undertaking telephone calls to patients explaining the homecare delivery service.
• Labelling and dispensing medicines, assembling trays for aseptic preparation, and maintaining stock.

Why Join Us

• Career progression: Gain advanced skills through structured training and expand your scope of practice.
• Supportive environment: Work with a friendly, professional team that is committed to helping you succeed.
• Impactful work: Contribute to the efficient supply of medicines, directly supporting high-quality patient care.

About the Role

As a Pharmacy Support Worker (Higher Level) based in the oncology homecare team and ECC Pharmacy at the Western General Hospital, you will play an integral part in the delivery of homecare medicines.

• Maintain accurate documentation and homecare medication records.
• Communicate with homecare team members and providers to resolve patient queries.
• Explain the homecare delivery service to patients via telephone.
• Label and dispense medicines, assemble trays for aseptic preparation, and manage stock.

About You – Essential Qualifications

• National 4 (or equivalent) English, Mathematics and a Science (Biology or Chemistry).
• Educated to (or within 12 months of) completion of SQA Pharmacy Services Group Award (GA) SCQF Level 6 and associated education requirements for pharmacy areas.
• Previous healthcare or pharmacy experience is beneficial but not essential; training will be provided.
• Passion for learning and development with a professional attitude and commitment to patient care.
• Personal values aligned with NHS Lothian’s core values: quality, teamwork, care, compassion, dignity, respect, openness, honesty, and responsibility.

Other Information

NHS Lothian supports flexible working arrangements where possible. This post requires PVG Scheme membership/record. If not currently a PVG member for the required regulatory group, an application will be needed with Disclosure Scotland before starting.

To work in the United Kingdom, you must have the relevant permission to work. For further information on checking requirements, please refer to the vacancy details.