245085 – Patient Safety Collaborative Improvement Advisor

Job Description

About the Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital-based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To support the Head of Improvement to deliver the Quality Strategy and Implementation Plan for safe and effective, person-centred care improvements and to work with relevant stakeholders and staff groups to enable a culture of continuous quality improvement across NHS Lanarkshire.

Under the Leadership of the Head of Improvement to have delegated leadership and managerial responsibility to deliver NHS Lanarkshire’s Quality Strategy and Implementation plan which includes:

• Safe Care
• Person-Centred Care
• Building Quality Improvement Capacity & Capability
• Effective Care
• Quality Improvement Academy

These programmes and work streams are innovative and complex and will focus on developing, testing, reliable implementation and spread of improvements that demonstrate safe, and effective, person-centred care for patients and their families to support the achievement of the Board’s organisational aims and goals.

In this key role, you will:

• Act as a change agent to enable the successful development and implementation of patient safety improvement programmes and workstreams within the Boards prioritised patient safety improvement plan.
• Manage the requirements of multiple stakeholders and staff groups to deliver patient safety improvement programmes that support the application of improvement science to bring about measurable improvements in the safety and quality of care and successfully reduce the harm experienced by individuals in health services. This will include supporting the Head of Patient Safety and Improvement with the establishment of an improvement collaborative to support teams across NHS Lanarkshire with a forum to come together to learn and support successful implementation.
• Work with and influence key staff and staff groups to bring about changes in the practices of individuals and services who may have a high level of emotional engagement and commitment to existing ways of working. This requires a high level of interpersonal skills and the ability to use different communication techniques and influencing strategies to obtain the required solution.

What You’ll Bring

• Educated to degree level or equivalent experience.
• At least 5 years’ experience as a NHS manager with experience operating at a senior corporate level.
• Improvement Advisor / SPSP Fellow – and or expert level in improvement science and its practical application in health and care settings.
• Senior Management or relevant experience in a complex organisation.
• Evidence and experience of leading improvement programmes in patient safety or other areas that have delivered improvements to patient care.
• Experience of operating with and communicating effectively with Directors and Clinical Directors and/or Board level.
• Practical experience of project / programme management and the management of change.

What we Offer

• Annual Leave – 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent – regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.