24/7 IT Service Desk & Switchboard Lead

Job Description

NHS National Services Scotland is looking for an experienced Digital Service Centre Manager to oversee operations at the Digital Directorate. You will ensure high-quality digital and communication services across NHS Grampian, providing essential support to staff and patients with a focus on performance and service transformation.

This permanent position, based in Aberdeen, demands proven leadership skills and the ability to manage a multidisciplinary team effectively in a 24/7 environment. A commitment to encouraging equality and diversity in the workforce is essential.