1st Line IT Support & Customer Service (Night/Day Shifts)

I.T. & Communications
Highland
August 18, 2026
Permanent
Urgent

Job Description

Capgemini in the United Kingdom is seeking a Customer Service Advisor to be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.

You will respond to requests via phone, email, and web chat, log calls, and guide customers through solutions while staying calm under pressure. Night/day shifts operate on a 3-week rotation, supporting Capgemini’s clients with excellent service.

Location

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