Retail Team Leader – Customer Service & Ops

Job Description

Waitrose & Partners in Edinburgh’s Waitrose shop at Morningside is seeking a Team Leader to supervise daily operations, support the management team and deliver the Partner-led service that earns customer trust and loyalty. You’ll help maximise sales, coordinate online orders, and manage stock while upholding safety standards and high service levels.

The role offers permanent, full-time hours with the potential to progress into supervisory responsibilities after training.