Rail Disruption & Passenger Experience Lead

Job Description

Allscreens Nationwide Ltd is seeking a Rail Replacement Coordinator to operate across the Scotland rail network during disruption and planned work. You will play a key role in keeping passengers informed and ensuring services run as scheduled where possible.

The role includes handling safety-critical duties, responding to incidents, and assisting with customer service and revenue protection. Training will be provided through classroom and depot-based sessions to equip you with the necessary