Senior Operational Leader: Transformation Frontline Impact

Job Description

Government Recruitment Service in Galashiels is seeking a Senior Operational Leader to steer a large, geographically diverse team and deliver high-quality customer service.

The role focuses on policy implementation, performance management, cross-department collaboration, and flexible, proactive leadership to align with DWP objectives.

Travel and overnight stays may be required; this is a permanent, full-time position posted in August 2026 with responsibilities across multiple sites.