Service Manager (12-Month Contract) – Lead Ops Excellence

Job Description

FanDuel Group in Edinburgh, Scotland, is seeking a Service Manager to lead on complex operational issues within Core Products & Experiences (CPE). You will drive service maturity, negotiate roadmaps, regulator demands and deadlines, and define changes, capacity and PIRs to improve stability.

You will collaborate with internal engineering teams, apply ITIL principles, and leverage AI tooling where appropriate to streamline workflows and deliver value across FanDuel’s services.