Frontline Contact Centre Advisor – Service & Upsell

Job Description

The John Clark Motor Group in Scotland is seeking a proactive Contact Centre Advisor/Contact Centre Service Advisor to join our team in Dunfermline. This 38-hour week, Monday to Friday role centres on delivering excellent customer service within our service department.

You will handle inbound and outbound calls, book service appointments, advise on additional work, and arrange vehicle collections or loan cars.