Service Manager – 12-Month Contract (AI-Driven Ops)

Job Description

FanDuel Group is seeking a Service Manager to lead on complex operational issues within Core Products & Experiences. You will guide teams toward operational excellence, own critical changes, and drive service maturity, while leveraging AI tooling where appropriate to streamline workflows.

You will collaborate with cross-functional colleagues, negotiate roadmaps with senior stakeholders, and contribute to the ongoing improvement of service delivery and risk management across the organization.