Housing Support Officer
Job Description
An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies.
Your new role
You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same.
- Provide person-centred housing support to tenants with a range of needs.
- Assist individuals in developing independent living skills and sustaining tenancies.
- Support service users with budgeting, benefit applications and accessing relevant services.
- Conduct regular visits, assessments and support reviews.
- Liaise with internal teams and external agencies, including health, social work and support providers.
- Maintain accurate case records and support plans.
- Identify and manage tenancy-related risks, making referrals where required.
- Promote positive outcomes and encourage service user engagement.
What you’ll need to succeed
- Previous experience with housing support, homelessness, supported housing or tenancy sustainment.
- Strong knowledge of housing legislation and support services.
- Experience working with vulnerable individuals and complex needs.
- Excellent communication and relationship-building skills.
- Ability to manage a caseload and prioritise competing demands.
- Confident working independently and as part of a team.
- PVG
What you’ll get in return
- Competitive hourly rate Immediate start available
- Opportunity to make a genuine impact within the local community
- Valuable experience within a respected public sector organisation
