ICT Service Desk Advisor – Customer-Focused Support

Job Description

The Highland Council invites applications for a permanent Customer Service Advisor (ICT Team) based in Inverness. You will join a new ICT service desk supporting end users and delivering a high-quality customer experience.

We welcome applicants with suitable qualifications or proven experience in customer-facing roles, and familiarity with Office 365 and Windows 10. The council is committed to equality of opportunity and will interview all disabled applicants who meet criteria.