Retail Security Officer: Calm, Customer Focused & Safe Store

Job Description

Mitie Group plc. is hiring a Retail Security Officer for M&S in Inverness. You’ll act as a visible in-store presence, deter theft, assist customers, and coordinate with colleagues to maintain a safe and welcoming environment.

The role requires calm under pressure, professionalism, and a proactive mindset. You’ll use store tech and body-worn cameras to support incident management while delivering excellent service.