Consumer Duty Embedment Lead: Data-Driven Outcomes

Job Description

Barclays is seeking a Consumer Duty Embedment Manager to translate FCA Consumer Duty into actionable frameworks and policies. You will drive customer outcomes by partnering with stakeholders, evidencing regulatory expectations and implementing data-driven oversight across products and services.

You will lead cross-functional teams, develop customer journeys, and monitor performance against defined outcomes, ensuring fair customer treatment and rigorous controls.