ITSM Consultant – ITIL & ServiceNow Expert

Job Description

Infotel UK is actively seeking an experienced ITSM Consultant to join our team. The successful candidate will work closely with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving overall IT service delivery.

The role involves assessing client ITSM processes, developing and implementing ITSM strategies, and facilitating ITIL process design across incident, problem, change, and asset management.