2nd Line IT Field Engineer – Proactive Support

Job Description

T-Tech is seeking a skilled IT Field Engineer to join our Service Desk team in Glasgow/Edinburgh. You will provide 2nd line support, troubleshoot IT systems, and collaborate with the client’s IT team to resolve incidents quickly.

The role emphasizes documentation, reporting, and continuous improvement to optimise the client’s IT environment. A strong service mindset and relevant certifications are highly valued.