Customer Service & Upsell Specialist

Job Description

Sunbelt Rentals in Aberdeen is seeking a Hire Controller to manage customer interactions and orders across phone, email and web channels. You will own the customer journey from enquiry to post-hire feedback, building strong relationships and maximising upsell opportunities.

You will use product knowledge to deliver best-in-class service in a fast-paced, highly operational environment, with emphasis on accuracy and customer satisfaction.