Regional Business Partner

Job Description

Regional Business Partner

35 Hours per week

£32,000 per annum

Driving Licence Required

Central East Scotland – Stirling & Edinburgh

The Best in You Brings Out the Best in Me

Enable is a dynamic, forward-looking and vibrant charity dedicated to ensuring an equal society where everyone has the right to live, work and participate as active and respected citizens in the communities of their choice.

Enable Cares provide human rights-driven, self-directed social care for more than 1,100 people across 27 local authority areas in Scotland. We do this through our industry-leading PA model.

The Regional Business Partner will be responsible for supporting our leadership teams across Enable Cares who deliver direct services to people accessing the Personal Assistant (PA) model. The nature of the role is diverse and highly autonomous. Acting as key business partner to the Regional Manager and Services Managers, the post holder will manage day to day administration management functions, whilst aligning to a shared vision with the operations management; enabling the deliver high quality services to people we support. The role will be supporting our operational teams across Edinburgh and Central East Scotland. Travel will be required between Edinburgh and Stirling offices.

This is a regional role with Enable and reflects our drive to develop a high quality, service led organisation with focus on supporting sustainability and productivity of the Cares pillar.The core responsibilities of the role will be to support the operational management teams to deliver high quality services compliant with regulatory bodies and optimisation of resources through utilisation of the workforce. These core responsibilities will support the financial resilience and sustainability across Enable Cares.

The role will be pivotal in ensuring standardisation of systems and processes with a focus on core deliverables to support Enable Cares delivery by ensuring:

• Timely and accurate payroll processing for Enable Cares staff;
• Effective and accurate billing for Enable Cares services;
• Facilitation of regulatory compliance including:

• Staff SSSC registration requirements;
• Mandatory and Bespoke training compliance
• Oversight and delivery of all relevant compliance KPIs

Main Duties and Responsibilities:Systems & Processes

Support Regional and Services Managers in the ongoing delivery of high-quality support services, supported by policies, procedures, processes and systems.

Work in partnership with Digital, Change, ICT and Central Service Teams along with the Regional Business Partner Team across Enable to embed good practice, adopt new ways of working, while striving to improve how the organisation operates utilising real time information.

Optimise opportunities to seek dynamic digital solutions to enhance existing processes.

Ensure effective Absence Management processes through roll out of automation and digital solutions.

Liaise with Digital teams and Regional Business partners, supported by the Head of Strategic Development, to support Training Coordination and Management by optimising data resources and enhancing current organisation systems to support productivity

Ensuring full cost recovery of all payroll costs by effective Invoicing processes that review efficiencies that can be made to automate invoicing processes as far as possible.

Enhance optimisation of the workforce through WFM, ensuring optimisation of all staff contracted hours and timesheet management by enhanced WFM processes and reporting through digital solutions.

Assist the Service and Regional Managers in ensuring robust and effective management oversight of regulatory compliance including staff SSSC registration and training as well as service review and reporting requirements

Ensure consistent approach to management and storage of local information using SharePoint and MS Teams to ensure readily available real time information available for local management teams and frontline staff teams, in line with regulatory requirements.

Optimise the roll out of the Enable Cares Management HUB and key management and information dashboards to support real time decision making across management and leadership teams underpinned by the values of ensuring productivity and supporting sustainability.

Facility Management

Manage all Health & Safety requirements throughout office base(s) in line with organisational policy

Ensure all sites are presentable, fit for purpose and well utilised by staff and visitors

Manage disaster recovery and business continuity planning and deployment within each associated site

Finance

Manage office facility budget, ensuring spend is continuously in line with financial plan and affordability in conjunction with the Regional Manager and Head of Strategic Development

Where required, manage local bank account and office petty cash controls and reconciliation process

Ensure appropriately managed Appointee audits process

Ongoing maintenance of individual budgets (ISFs), working with Finance and Services colleagues to ensure that these are “real time”.

Administration Line Management

Manage, support, mentor and develop administration staff across region

Actively conduct support and supervision process , in line with the organisations People Plan

Ensure all administrative staff are performing and leading on areas of responsibility appropriately

Manage and maintain appropriate staffing compliment, ensuring effective and efficient support levels are provided at all times

Manage staff absence and training in line with organisational policies

General Responsibilities

Assist the region and organisation in meeting organisational objectives

Know and understand the needs of our organisation and customers

Implement proactive, well-structured initiatives and solutions

Continually strive to deliver efficiency savings which benefit our business and customers

Comply with and promote Enable’s policies and maintain the values of the organisation at all times

Undertake training as appropriate to further professional development

Undertake other duties as determined by the developing nature of the organisation