Cyber Incident Operations Lead

Job Description

Cyber Incident Operations Lead

Salary: £59-74K (plus up to 15% bonus, 15% pension and private healthcare)

Location: Glasgow (hybrid, 2-3 days in the office)

Permanent, Full time

Due to the nature of the role, the successful candidate will need to be able to obtain NSV SC clearance – You will need to have lived continuously in the United Kingdom for a period of 5 years before being eligible to meet the Minimum Residency Criteria

Help us create a better future, quicker

What You’ll Be Doing

In this highly influential role, you will lead the full cyber incident lifecycle, from readiness and threat detection through investigation, containment, eradication, recovery and post-incident improvement. You will ensure that threat intelligence directly informs detection capabilities and response decisions, while lessons learned from incidents are translated into stronger controls, enhanced detection logic, improved playbooks and wider cyber resilience initiatives.

As the lead during high-impact cyber incidents, you will coordinate multidisciplinary teams across IT, OT, managed security providers, vendors and corporate stakeholders, ensuring incidents are managed safely, effectively and in line with regulatory requirements, industry frameworks and organisational priorities. You will maintain operational readiness through regular exercises, scenario planning and continuous improvement of incident response processes and procedures.

Acting as deputy to the Incident Response Manager when required, you will represent Cyber Operations during major incidents and provide expert insight into governance, executive reporting, crisis communications and cyber strategy. Your contribution will be key in ensuring incident response outcomes drive measurable improvements across the organisation’s broader cyber defence ecosystem.

What You’ll Bring

The successful candidate will bring significant experience in cyber incident response, security operations or digital forensics, with a strong track record of leading multidisciplinary teams through major incidents. You will have experience operating within regulated or critical infrastructure environments and an understanding of the unique challenges associated with OT and IT systems. Knowledge of threat-led detection engineering, adversary frameworks such as MITRE ATT&CK and ITS ATT&CK, and cyber threat modelling methodologies will be highly valued.

You will be comfortable engaging with senior stakeholders, translating technical incidents into business and regulatory impact, and providing clear decision-making support during high-pressure situations. Experience managing MSSP relationships, contributing to crisis communications and executive-level reporting, and driving continuous improvement through post-incident reviews will be important for success in the role.

Professional certifications such as GCIH, GCFA, GNFA, CREST Incident Manager, IC S515 or IC S418 are desirable but not essential, alongside knowledge of IEC 62443 and cyber security frameworks relevant to critical national infrastructure. The ability to achieve SC Clearance is essential.

This is an excellent opportunity for a cyber security professional who combines deep technical expertise with strong leadership capability and thrives in fast-paced, high-consequence environments. In return, you will have the opportunity to influence cyber resilience at an organisational level, shape strategic incident response capability and play a key role in protecting critical operations.

Candidates must speak english to a native level/proficiently.

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that – so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday purchase – perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers – save more and spread the cost of your technology purposes
• Count us in – pledge to reduce carbon emissions