Global IT Service Delivery Leader

Job Description

Atos is seeking a Service Delivery Manager in Glasgow to lead IT service delivery for large-scale environments. You will own contractual commitments, SLA governance, and customer outcomes while coordinating cross-functional teams across regions.

You will build strong client relationships, drive service improvements, and oversee financial performance including budgets and forecasting. This role requires strong leadership, ITIL knowledge, and proven ability to manage dispersed teams.