Product Delivery Manager – Public Cloud SRE

I.T. & Communications
Glasgow
August 4, 2026
Permanent
Urgent

Job Description

As a Product Delivery Manager – Public Cloud SRE within our global SRE and operational excellence organization, you lead the transformation of multi-cloud service platforms to improve reliability, change safety, operational efficiency, and customer experience.

Leverage AI-enabled delivery and operations insights to increase throughput and predictability-accelerating planning, reducing delivery friction, improving decision quality, and shortening time from prioritization to measurable outcomes.

Job Responsibilities

  • Own delivery of the global SRE/Ops transformation roadmap for multi-cloud platforms, converting investment into measurable reliability, efficiency, and customer outcomes.
  • Run cross-organization execution governance (cadences, performance reviews, escalation paths) to drive decisions, remove blockers, and ensure follow-through.
  • Manage the reliability investment portfolio through delivery-sequencing work, resolving dependencies, and ensuring the highest-impact initiatives land predictably.
  • Ensure SLI/SLO implementation is delivered end-to-end (instrumentation, measurement, reporting) with consistent execution and adoption across clouds.
  • Ensure service health scorecards and executive reporting are produced consistently with clear trends, drivers, actions, and outcomes.
  • Drive incident and problem management execution rigor to reduce severity, frequency, and recurrence (action quality, verification, and closure).
  • Deliver systemic remediation outcomes by translating incident/ticket/telemetry insights into funded, executed fixes that remove repeat failure modes and bottlenecks.
  • Ensure operational readiness and change safety requirements are executed in delivery workflows, improving release outcomes and reducing change-related incidents.
  • Drive delivery of observability improvements (metrics/logs/traces coverage, alert quality, dashboards) that improve signal quality and operational decision-making.
  • Deliver measurable automation and toil reduction, increasing self-service and reducing tickets/pages and manual operational work.Leverage AI to increase delivery efficiency and predictability (faster synthesis of multi-source inputs, risk/dependency visibility, reduced reporting overhead, quicker insights-to-actions) and partner with risk/control teams to support control requirements and evidence, with partial accountability for outcomes.

Required qualifications, capabilities, and skills

  • Equivalent expertise in product delivery or a relevant domain area
  • Demonstrated ability to execute operational management and change readiness activities
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred qualifications, capabilities, and skills

  • Proficient knowledge of the product development life cycle, design, and data analytics
  • Deep experience in multi-cloud platforms, infrastructure services, automation, and operational tooling.
  • SRE domain expertise: SLIs/SLOs, error budgets, observability, incident/problem management, operational readiness, and reliability analytics.
  • Proven transformation leadership across matrixed, global organizations; strong executive communication and stakeholder influence.

Location

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