After-Sales Tech Support for Fitness Equipment

Job Description

Fitshop Group is seeking a Technical Support Assistant to join the team in Glasgow, UK. You will help ensure a seamless customer journey, assist with after-sales technical support queries, returns, installations and repairs, and support team performance and vision.

You will manage returns, spare parts, and diagnostics with a focus on speed and quality. Daily responsibilities include resolving technical queries via calls, emails, and web chat, and collaborating with installation teams and