Claims Team Lead – Property, Data-Driven Performance

Job Description

Aviva plc is seeking a high-impact leader to head a Commercial Property Claims team. You’ll mentor and develop a group of claims handlers, foster an inclusive, high-performing culture, and use data to drive improvements in service and outcomes for customers and brokers.

Collaborating with Claims and Commercial Lines colleagues, you’ll share best practice, manage escalations, strengthen broker relationships, and contribute to Aviva’s commercial ambitions while delivering excellent customer