Food & Beverage Supervisor
Job Description
Nestled in the heart of Edinburgh’s charming Bruntsfield area, JA The Bruntsfield Hotel is a beautifully restored townhouse hotel that blends timeless elegance with modern comfort. Overlooking the picturesque Bruntsfield Links, the hotel offers a unique and inviting atmosphere, just a short walk from Edinburgh’s vibrant city centre.
Known for its warm Scottish hospitality, JA The Bruntsfield Hotel prides itself on delivering exceptional guest experiences. With 74 stylishly designed bedrooms, versatile event spaces, and a renowned dining offering at The Neighbourhood Kitchen & Bar, the hotel is a favourite destination for business travellers, holidaymakers, and locals alike. Whether hosting a memorable event, crafting exquisite culinary creations, or delivering attentive service to guests, every team member plays a vital role in maintaining the Bruntsfield Hotel’s reputation as a welcoming and sophisticated Edinburgh landmark.
Recently, The Bruntsfield proudly joined JA Resorts & Hotels, a heritage hospitality brand with award winning properties across Dubai, the Maldives and Scotland.
This exciting new chapter brings global expertise, world class standards, and new opportunities for our teams. As part of the JA family, you’ll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes The Bruntsfield truly special.
Key responsibilities of the Food and Beverage Supervisor will include:
- Run shifts and provide direction and support for colleagues in the F&B department. Including the dining room, bar, private dining and meetings and events
- Be fully conversant with the wine list. Be able to prepare and serve appropriately, using legal measures and relevant glassware
- Cash up at end of shift and follow correct procedures for banking
- Deal with queries from all guests and do utmost to provide guest satisfaction
- Operate computerised tills using correct prices and follow correct cash procedures
- Ensure all promotions and deals are correctly inputted into the till
- Ensure correct menus and prices are displayed
- Open and close areas following correct procedure
- Undertake daily and weekly cleaning following cleaning checklists
- Provide consistent quality customer service.
- Complete all paperwork efficiently, correctly and on time
- Order stock and keep stock levels to a correct level
- Deal with customer complaints and then report to a manager
- Ensure health and safety procedures are consistently applied in accordance with hotel health and safety policy
The Ideal Food and Beverage Supervisor:
- Experience of working in a similar role and/or environment (preferably in a high end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage)
- High standard of personal presentation
- Ability to give excellent customer service
- Ability to work on own initiative
- Ability to work unsupervised
- Ability to work well within in a team
- Sound knowledge of Food Hygiene and Health & Safety
Why Join us?
At JA The Bruntsfield, you’ll find more than a job – you’ll build a career within a global hospitality family. We offer:
- Competitive salary plus tronc – meaning your monthly earnings are topped up through service charge & gratuities.
- Discounts on overnight stays for you at JA The Bruntsfield and our sister property JA Mar Hall and Friends & family discounted hotel rates.
- 50% discount on food for you +3 guests, and 25% off beverages within the restaurant at JA The Bruntsfield, and JA Mar Hall.
- 50% discount on Spa treatments at our sister property, JA Mar Hall .
- Golf day discounts for you, friends, and family at our sister property, JA Mar Hall.
- Access to Wisdom, our confidential wellbeing support programme for you and your friends / family.
- Uniform provided.
- Free meals provided daily.
- Recommend-a-Friend bonus scheme
