Senior Retail Customer Service Team Lead

Job Description

William Hill PLC in Stirling is seeking a Customer Service Team Leader to lead a shop-floor team, drive excellent customer experiences, and maintain high standards. You will coach colleagues, manage opening/closing duties, and ensure the shop meets targets while promoting safer gambling.

A varied shift pattern supports 8am-10pm operations, Monday-Sunday. Competitive salary and benefits reflect your leadership, people skills, and dedication to delivering a welcoming betting-shop atmosphere.