Pricing Systems Specialist

Job Description

Product and Pricing Systems Specialist – British Gas

Join British Gas’s Product & Pricing Change Delivery team. In this role you’ll bridge commercial strategy and technology, driving the design, testing and delivery of product and pricing changes for millions of customers.

Key responsibilities

• Own product and pricing delivery end to end.
• Lead the delivery of product and pricing changes from idea through to release, ensuring they are implemented accurately across Salesforce systems.
• Take ownership of delivery outcomes, quality and timelines, and maintain strong stakeholder engagement.
• Translate pricing models and commercial requirements into system solutions, ensuring designs are feasible, scalable and aligned to system capability.
• Assess the impact of changes on pricing levels, customer outcomes and risks, spotting unintended impacts early.
• Lead testing, quality and controls, define and execute robust testing approaches, and ensure pricing outputs are accurate, consistent and defensible.
• Maintain audit trails, documentation and governance standards, and use data to validate outcomes and support decision making.
• Investigate defects and production issues, drive fixes to root cause and identify opportunities to improve delivery.

Qualifications

• Experience delivering complex system or pricing changes end to end.
• Strong understanding of pricing models and mechanisms in practice.
• Ability to bridge commercial and technical conversations.
• Strong focus on testing, quality and attention to detail.
• Confidence working with data to analyse and validate outcomes.
• Excellent stakeholder management and communication skills.
• Experience with Salesforce platforms in a development role.

Why this role is different

• Shape how delivery works end to end, not just deliver tickets.
• Work at the intersection of commercial strategy and system delivery.
• Play a key role in major transformation work, including new platforms and migration.
• Visible impact on customer outcomes and commercial performance.

About British Gas

We are a leading energy supplier committed to delivering a greener and more efficient future for the UK. By leveraging smart technology and sustainable solutions, we help customers reduce their carbon footprint.

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