Credit Control Senior

Job Description

We are delighted to be partnering with a leading FMCG business in their search for a Credit Control Senior to join their growing finance team.

This is an excellent opportunity for an experienced credit controller who thrives in a relationship-driven environment and is looking to take the next step in their career.

The Role

As a Credit Control Senior, you will play a pivotal role in managing the full spectrum of credit control duties, ensuring customer accounts are well-maintained and payments are collected in a timely and professional manner. Alongside this, you will support and mentor colleagues, acting as a point of escalation within the team.

Key responsibilities include:

• Managing end-to-end credit control processes, ensuring accurate and timely cash collection.
• Building and maintaining strong customer relationships, balancing rapport with effective debt recovery.
• Acting as a team lead/mentor, offering guidance and support to junior team members.
• Collaborating with internal teams to resolve queries and ensure a seamless customer experience.
• Producing and reviewing debtor reports, highlighting risks and recommending solutions.

About You

The ideal candidate will bring:

• Previous experience in a senior credit control role, ideally within FMCG or a fast-paced environment.
• Proven ability to act as a mentor or team lead.
• Strong communication and relationship management skills – a genuine customer-focused approach is essential.
• Excellent organisational skills and attention to detail.
• Drive to develop professionally, with ambition to progress within the organisation.

What’s on Offer

• A hybrid working model: 2 days in the office / 3 days from home.
• The chance to join a well-regarded FMCG business with clear career development opportunities.
• A supportive, collaborative team environment.

Please note that our client is unable to provide sponsorship and therefore, applicants must hold the right to work in the UK.