Customer Service Pro – Betting Shop & Community Champion

Job Description

William Hill PLC in Edinburgh is seeking a Customer Service Representative to welcome customers, process bets, and assist with queries. You will demonstrate betting terminals and build lasting relationships, while championing safer gambling and supporting shop operations like displays and opening/closing tasks.

Shifts vary 8am-10pm, Monday to Sunday with rota-based scheduling. The role offers progression, training, and benefits designed to develop your career within William Hill.