Customer Service Advisor Part Time

Job Description

Position: Customer Service Advisor (Part time)

Location: Edinburgh – Fully office based.

Hours: Monday to Friday, 10:00am to 2:00pm (5days per week).

Pay: £14.51 per hour.

Duration: Temporary ongoing; Immediate start.

Responsibilities

• Logging repair requests accurately and updating internal systems.
• Handling inbound and outbound calls regarding property repairs.
• Liaising with internal teams and external contractors.
• Providing timely updates and resolving customer queries.
• Supporting the team with general administrative duties.

Qualifications

• Previous customer service or call centre experience.
• Excellent communication and listening skills.
• Strong IT and data entry skills.
• Professional, organised approach and ability to work in a fast paced environment.