Job Description
The Role
The purpose of this role is to deliver excellent financial planning, advice, and service to clients via a desk based service model. You will be servicing existing clients with investable assets of up to £250,000. This department of the business is leading in tech adoption to enhance financial planner and client experiences.
This is a growing team, providing a fantastic opportunity for those already within Private Client roles or with a paraplanning background who hold the level 4 diploma (essential) and are looking to start their career within financial planning.
This is a hybrid role – Newton Mearns – full time permanent (35 hours a week). You will work from the office three days a week and can work from home for the remaining two days.
Job Responsibilities
- A focus on new business development, proactively contacting legacy clients to convert them to our ongoing service proposition.
- Actively engaging with and reviewing existing clients to deliver the full suite of financial planning solutions.
- Achieving revenue targets set by the business and regional manager.
- Proactively drive cross selling and referring business into other parts of the group.
- Maintain and nurture existing client relationships, identifying and fulfilling new advice needs where appropriate.
- Generate new client enquiries and generate advice income from these.
- Undertake sales and marketing activity in line with local, regional and national plans.
- Provide expert independent advice to designated clients in compliance with relevant regulations and Titan policies and values.
- Maintain “Fit and Proper” status through continuous professional development, suitable development opportunities and maintenance of SPS.
- Evidence and maintain knowledge of company policies, processes and guidance.
- Ensure that client advice and reports are compliant with company processes and regulatory requirements.
- Use standard template documentation approved by the company.
- Maintain technical and industry knowledge at all times.
- Deliver a positive client service experience to ensure appropriate client outcomes, client journey, and client communication.
- Ensure speed of response/turn around time in accordance with service standards set out in procedures and keep clients appropriately appraised.
- Execute processes in compliance with all regulations, as evidenced by file checks, observations, and client feedback.
- Establish relationships with other business groups in the Titan Group to achieve reciprocal business.
- Develop and maintain good working relationships with external professionals (ensuring appropriate agreements in place) to develop additional business opportunities.
- Use objectives to focus on key business areas.
- Highlight personal training needs to ensure a consistent level of service is offered to the business.
- Ensure reading and product knowledge is always up to date to maintain and develop quality of reports and research.
- Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business.
- Highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and propose suggestions that improve the TCF/RCR practices within the department.
- Carry out any other duties as may reasonably be required.
- Adhere to consumer duty.
Role Requirements
- Experience using Microsoft Word, Excel and databases.
- Cash flow modelling (preferable but not essential).
- Excellent standard of written and verbal communication.
- Technical competence across all areas of financial planning.
- Good decision making skills.
- Analytical mind and excellent attention to detail.
- Excellent time management skills with an ability to work to deadlines.
- Ability to coach and provide feedback.
- Good technical knowledge and understanding of relevant regulations.
- Essential – Diploma in Regulated Financial Planning (or equivalent).
Benefits
- Competitive salary
- Private medical insurance post probation
- Attractive employee pension scheme (7.5% employer & minimum 3% employee)
- 25 days annual leave (plus buy and sell up to 5 days)
- Office Christmas close (3 days)
- Life assurance
- Health cash plan
- Hybrid working
- Discretionary performance related bonus
- Employee assistance programme
- And lots of flexible benefits to choose from!
The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job related activities.