Lead Product Designer – AI-Driven, Hybrid UX Leader

Job Description

Sky is seeking a Lead Product Designer for its Assisted Customer Experience team in Livingston. You will craft world-class journeys and lead a growing design team, partnering with Product, Technology and Customer teams to transform experiences across web, app, and service tools.

You will drive design strategy, champion accessibility, leverage AI and design systems, and mentor designers while delivering measurable CX improvements.