Restaurant Team Member

Job Description

Restaurant Team Member

Location: G68 9NE

Salary: Hourly paid

Job Type: Full-time & Part Time available

Tim Hortons is expanding across the UK and we are looking for enthusiastic, outgoing people to join our team.

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
• Carry out temperature checks and record as per company process!
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
• Report all work related near misses, injuries and illnesses as soon as possible!
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!

Qualifications

Positive team player with previous customer service experience within a dynamic, fast-paced environment. Excellent communication skills, a strong focus on the customer, and flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).