Executive MCL Adjuster / Surveyor

Job Description

Job Location:

Glasgow

Job Type:

Permanent

Remuneration: Competitive salary based on skills, experience, and qualifications.

Be the calm in the storm for businesses in crisis

We’re offering an exciting opportunity for an experienced Major Loss Adjuster to join our Major & Complex Loss team in the Glasgow Area. If you thrive on solving complex problems, supporting clients through challenging times, and delivering exceptional service, this role is for you.

As an Executive MCL Adjuster / Surveyor, you’ll manage a portfolio of high-value commercial property claims, including material damage and business interruption. From the initial investigation to final settlement, you’ll be the trusted expert guiding clients through the claims process with professionalism and empathy.

You’ll work both independently and as part of a collaborative team, supported by Adjusting Executives and technical specialists. Whether you’re on site assessing damage or compiling reports from home or the office, you’ll play a vital role in delivering outstanding service and meeting client expectations.

What you’ll bring

• A full UK Driving Licence – essential for site visits.
• A strong customer focus and a proven track record of delivering exceptional service.
• Solid experience handling major and complex commercial property claims.
• Excellent communication skills – you listen, explain clearly, and negotiate fairly.
• Confidence working independently and managing your own caseload.
• A proactive, problem solving mindset with the ability to prioritise and adapt.
• Strong IT skills, ideally with Microsoft Office (especially Excel).
• ACII/ACILA or equivalent qualifications (or working towards them).
• A professional, empathetic approach to client relationships.
• Experience in account management or market profiling is a plus.

What we’ll give you for this role

• Competitive salary taking into account skills, experience and qualifications.
• A Self Invested Personal Pension Scheme (SIPP).
• Incentive (bonus) scheme.
• Fully funded company vehicle or cash in lieu allowance.
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from our office or your home.

Health & support

• Private healthcare plan (including pre existing conditions).
• Life assurance.
• Employee assistance programme for employee wellbeing.
• Group Income Protection.

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications.
• Discounts on various products and services.

Legal and Equal Opportunity

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.