ServiceNow Developer

Job Description

Join our HR Technology team as a ServiceNow Developer and help drive HR transformation that enhances the colleague experience end to end. In this role, you’ll design and deliver high quality solutions on the ServiceNow HR Service Delivery platform, working closely with HR stakeholders and fellow technologists to bring strategic initiatives to life. You’ll play a key part in evolving a secure, integrated HR technology ecosystem-partnering across platforms such as Workday and the Microsoft ecosystem, while continuously improving performance, usability and impact at enterprise scale.

To be successful as a ServiceNow Developer, you should have experience with:

• ServiceNow platform and HR Service Delivery development including integrations at enterprise scale.
• Implementing Platform Analytics supporting management information use cases.
• Supporting infrastructure such as Workday, Entra, Microsoft Graph, Microsoft 365 (Teams, Copilot) at a working knowledge level.

Some other highly valued skills may include:

• Experience implementing NowAssist for Generative and Agentic AI use cases.
• Experience working with zero copy data architectures.
• Experience designing and implementing end to end use cases with Workday.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in either our Glasgow or Northampton office.

Purpose of the role

To design, develop and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.

Accountabilities

• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.