Project Delivery Coordinator (EUK)

Job Description

Role Overview

We’re looking for a Project Delivery Coordinator to help keep major retailer projects moving smoothly across the EUK region. This role combines strong organization and clear communication, helping to keep customer projects on track by making sure requirements are understood, shared clearly and delivered on throughout production, fulfilment and shipping.

Core Values

• Passion – Team, we can do this!
• Caring – Customers and colleagues first.
• Transparent – Openness builds trust and leads.
• Creative – How can we do this better?
• Accountable – Consider it done!

Responsibilities

Customer Requirements & Specifications: Review customer manuals, requirements, portals and project information to identify key actions, deadlines and specifications. Break down and document customer requirements so all aspects of a project are delivered accurately.

Project & Fulfilment Coordination: Track and update project timelines, key milestones, fulfilment dates and delivery requirements to help keep everything on track. Coordinate with factories to support timely production and ensure customer specifications are met.

Customer Support: Act as a day-to-day operational contact for EUK major accounts, keeping their portals up to date, capturing new requirements and delivering project updates.

Documentation & Reporting: Assist with preparing and checking shipping and project documentation. Maintain accurate project fulfilment dates to support revenue forecasting.

Collaboration & Communication: Work closely with buyers, supply chain, design, sales, customer service and the wider project team to keep projects running seamlessly.

Qualifications & Skills

Detail oriented and methodical, able to digest information and present it in a clear and concise format without missing critical details.

A strong communicator who can explain a customer’s requirements clearly to the team.

Proactive in spotting issues and raising them early.

Confident using spreadsheets, trackers, customer portals and shared systems.

Works well with people across multiple departments and builds trust.

A finisher, who is able to keep a project moving under pressure and deliver on time, in full.

Location & Working Conditions

You’ll be office-based, working from our headquarters in Peterhead. Hybrid working options may be available.

Benefits

A holiday allowance of 24 days plus statutory bank holidays.

A healthy, collaborative culture – your opinions and ideas will be valued and respected.

How to Apply

Please get in touch to find out how to apply for this role.